Smart RVsPlay™
You are eligible for free shipping.
SHIPPING & DELIVERY
- We take pride in our fast order processing, typically completed within 1-2 working days.
- Enjoy the convenience of free shipping on all orders.
- Your package will reach you within 5-10 working days, varying according to your location.
- Rest assured, we only partner with reliable shipping carriers.
Keep track of your shipment with ease as we send you an email with tracking information. - Experience a hassle-free and enjoyable shopping journey with RVsTrailer™.
RETURNS & REFUNDS
At RVsTrailer™, customer satisfaction is our top priority. If for any reason you're not completely satisfied with your purchase, just send us a message at contact@rvstrailer.com. We offer a 30-day return policy, so you can shop with confidence. If you're not happy with your product, we'll make it right by offering you a replacement or a refund. Choose RVsTrailer™ for a worry-free shopping experience.
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FAQs
Frequently Asked Questions
Is my order eligible for free shipping?
A free shipping option is available for all orders. Your order will be shipped using express shipping.
When will my order be processed?
We process orders between Monday and Friday. Orders will be processed within 1-2 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.
Please contact us if you do not receive tracking confirmation after 3 business days from the day you completed your payment.
How will my order be shipped?
Your order will be shipped using express shipping. Depending on where you live, packages are delivered within 5~10 days from the date of shipment.
Will I be charged with customs and taxes?
No, The prices displayed on our site are tax included.
What is your return policy?
If you are not happy with your purchase and wish to return an item, please contact us within 30 days from receiving your order. Please provide your order number as well as the reason for your return. Our customer service team will review the return request and will send further instructions if the return is approved.
For a list of final sale items, please see our Returns Policy. All returns must be in original condition with packaging intact.
Any question?
You can contact us through our contact page! We will be happy to assist you.